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EHR Usage and Good Medical Practice Congruence

February 4, 2014 by Ango Mark Leave a Comment

EHR Usage

The Charismatic Scenario:

Going paperless was a formality or fashion and pointless saddle earlier in the medical practices. But now, the picture has changed and the adoption of electronic health records (EHR) is becoming increasingly obligatory. Many small practices and even hospitals are in the right move towards EHR espousal. This is due to the federal coercion and improved understanding of EHR implementation benefits by the healthcare providers.

Patient Centered – Interconnected:

The electronic medical/health records are no more the property of an individual care provider and EHR is no more the physician-centered tool. The involvement of various providers in proffering the comprehensive patient care is compelling the providers to make EHR – the patient-centric tool.

The modern clinical workflow pattern in small practices and hospitals involves the healthcare data sharing across the practices. This sort of interconnection provides fast, easy and accurate medical information exchange through HIPAA-compliant and professionally secured conduit.

“Charts” & EHR:

The shift in healthcare delivery pattern from single practice to widespread care delivery across small clinics to large hospitals, both physicians-owned and hospital-owned gave rise to community charts and enterprise charts. These charts enable interconnected health data access by multiple care delivery settings within hospital departments and also between assorted care centers.

Enterprise EHR like Epic has its widespread utility across the hospitals and the practices affiliated with them. Kaiser EHR makes a single chart accessible everywhere.

Good Medical Practice – The Further Take:

Despite medical data storage, large Enterprise Charts (e.g. Kaiser) could be used to gain insights into disease trends, epidemiology studies, clinical care quality and good medical practice (GMP).

Missed-out health records of patients, maladroit diagnostic data and specialty consult notes, hidden operation notes, obscure insurance information – Won’t these displease your patient care?

American Medical Association (AMA) says “Good physicians care for patients” as the primary domain of competency.

For a perfect patient care, the clinical documentation is more than crucial. Is it right?

Thus, EHRs with no ‘note bloat’ would buttress the physicians to follow Good Medical Practice through adequate essential medical documents:

  1. Good clinical documentation
  2. Good knowledge on patient health
  3. Good patient care
  4. Good Reimbursement & Good Medical Practice.

“Next Generation”:

Even the best EHRs available in the healthcare market have not addressed certain vital features:

Rapid encounter documentation: Physicians busy with the encounters find less time to create electronic health records. The “next generation” EHRs must have in-built medical transcriber and the physicians could avert spending much time in creating documents.

Unified patient portal: A modern EHR must ease the patient’s ingress into the electronic health records through unified patient portal. It must support easy access of various documents, reports, messages and other communications by all interconnected provider settings.

Open API access:  EHRs must allow the vendors to access appropriate internal documents through application program interface so that the practices could accomplish the resource demands, clinical quality measures and disease trends.

Thus, current era EHRs need further “optimization” to satisfy the stakeholders of healthcare ecosystem.

Filed Under: EHR Tagged With: EHR, EHR Implementation, Medical Practice, Patient Portal

Make wait times in your medical practice a better experience!

January 20, 2014 by Ango Mark Leave a Comment

Physicians Practice

How to make wait times at your medical practice a better experience!

How often have you seen patients fuming in the reception and have been able to do nothing about it? With hundreds of newly insured patients and limited staff it is getting tougher by the day for small and medium sized medical practices, to handle appointments. There is nothing worse than seeing patients, in need of medical care, waiting listlessly for it.

A third of staff time is spent on scheduling, handling no-shows and rescheduling appointments. There are ways to make appointment scheduling and patient wait times, smarter and shorter.

Make use of apps…

There are applications and software’s that can help physicians get a handle on their numerous appointments. Web based tools such as MedWaitTime help physicians to streamline everyday workflow and manage appointments. The more effectively you manage appointments, the easier it is to shorten wait times.

Is your medical practice a Wi-Fi zone?

How many of us read magazines strewn at a reception desk? Very few! Flipping through pages randomly can be frustrating after a while. A Wi-Fi enabled wait room can keep patients engaged. It may also help them to complete office tasks or keep tabs on them, while waiting in your office. This will make wait times more productive and fun.

Get paperwork out of the way!

Filling out medication lists or making patients fill myriad forms is a time drainer. And make the wait time for patients longer. Encourage patients to fill out information online a day or two prior to the visit. Have patient information and other pertinent details in hand, before meeting patients.

Make use of patient portals to share and receive vital information. Built into your EMR or integrated with it, work with patient portals to save on time.

Keep your patients in the loop!

Inform your patients about how long it will take to see them. Have the front office staff update patients periodically on what’s going on in the physician’s room. If there is delay state the reason for the delay and how long it will take to get things back in order. Knowing the reason for the wait, will let patients know their time is being valued.

Keep in touch!

A follow up mail that thanks your patients for visiting, for waiting for your medical care and how important each visit is to you, can make all that wait worthwhile. Never forget to ask for feedback and suggestions. It will increase your referrals and ensure there is a steady stream of loyal patients!

Here’s a presentation view about how you can accomplish your medical practice in full flow.

Filed Under: General, physicians Tagged With: billing practice, medical care, Medical Practice, Patient Portal, physicians practice

Forget The Incentive. Can Your Practice Escape MU Penalties?

June 10, 2013 by Ango Mark Leave a Comment

How do you avoid MU penalties ? There is just one way, demonstrate meaningful useMU. The primary worry of all healthcare providers is missing out on incentives. But taking steps to avoid the fast approaching penalties should be the top most priority right now. It is time for physicians to get in on the ground floor and work towards MU.

Working hand in hand with patients !

To, meet compliance deadlines, it isn’t enough, that you adopt an EHR, and optimize, your, workflow. Remember that it all boils down to just one thing, the quality of care you provide patients. Explore better ways of working with your EHR to avoid nasty payment cuts and penalties.

Eligible professionals, who are going to demonstrate meaningful use to avoid payment adjustments in 2015, must kick start their EHR reporting period by July 2014. You will have to work at breakneck speed to reach the finishing line on time.

Ramping up patient portal efforts…

Under stage two of Meaningful Use patients should be able to view their data, download it and be able to transmit it. Do you know that a functional patient portal can help you meet, 3 core objectives and 4 menu objectives? That it could be the easiest way of meeting the patient engagement criteria?

 Though a patient portal can be available in the provider’s website or function as a stand -alone online application. A patient portal that is integrated in to your EHR can improve functionality and ensure data security.

Patient engagement the big “gotcha” !

Laura Kreofsky the principal advisor for Impact Advisors predicts that patient engagement and public reporting are going to be the major stumbling blocks for physicians. Make sure you option for an EHR with a robust patient portal. If you are an EHR user insist that your vendor provides you with a fully functional patient portal.

The payment cuts for physicians who’ve missed the boat…mu-penalties

Source:Practice fusion

Filed Under: 2013, 2014, EHR, EMR, Meaningful use Tagged With: EHR, EMR, Healthcare, Meaningful use penalty, Medical Practice, MU Incentive, Patient engagement, Patient Portal, Physicians

Smartphones Can Help Your Practice To Achieve MU !

May 29, 2013 by Ango Mark Leave a Comment

What do you do when you go meet a physician ? Explain in detail about your medical history and pray that you haven’t left out anything. Now you just need to hand your smartphone to the doctor. The trend of accessing medical data through smartphones is growing at a fast clip.

And major smartphones such as iPhone and Android apps offer applications to, store, download, and manage patient information.

A success story…

The University of Pittsburgh Medical center found that patients joining the medical practice’s patient portal grew exponentially after reports were available through smartphones. The project launched in 2011 has been a roaring success with 700 patients joining the portal every week. Patients’ being able to access their medical records is a major criterion for qualifying for MU. And smartphones have just made it easier for doctors!

How do you get Mrs Linder interested ?

Despite the optimism and euphoria surrounding the success of smartphones to help patients use patient portals, engaging them is a key issue. Mayo clinic found out the hard way that engaging patient is no easy task.

Patient engagement ; an on-going challenge…

When they launched a web based portal three years ago, 240,000 patients joined. Reason to celebrate! But wait. The clinic is having a tough time getting patients to using the portal. To receive MU dollars patients should use the patient portal. Patients who are too old or those who are suspicious of technology need to join the bandwagon as well.

Show that you care !

To engage patients it is important that patient portals are designed from the patients’ perspective. Address their needs and make the portal fit in with their overall healthcare plan. Making the portal easily navigable and using images and text that are easy on the eye is important. And yes the assurance that their data is completely secure.

Not everybody understands encryption protocols or static passwords. Educate and train your patients in handling healthcare IT. Encourage patients to use graphical authentication techniques. And, to separate medical data, from, the other regular features, of their, mobile phones.

Fighting the good fight !

It can be frustrating, pointless and time consuming. But staying the course can help your practice not just receive MU incentive dollars and achieve compliance. But also make hundreds of your patients happy and more involved in their healthcare.

Here is the info-graphics with few stats on patient portal

patient-portal

Filed Under: EHR, EMR, Meaningful use, Medical Billing Tagged With: Healthcare, Meaningful Use, Mobile EHR, Patient Portal, Physicians, Smartphone

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