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Simple ways to maximize the ROI of your EHR!

May 29, 2014 by Ango Mark Leave a Comment

EHR ROI

Are you working towards increasing the ROI of your EHR?

  An EHR can cause havoc. It is a well-documented fact. There is widespread disruption to workflow and your staffs are preoccupied in getting the system up and running. So how do you come out at the other end unscathed and most importantly profitable? There are a few ways to increase the return on investment of your electronic health record.

As always it begins with starting out with a clear-cut agenda. This will help in keeping you on track as it is a long drawn out process. Losing the plot mid-way is not going to be feasible off course.

Customize because a system that doesn’t work the way you do is a costly mistake!

The major reason why doctors don’t see an increase in revenue after an EHR is a part of their practice, is because the system guzzles up time and effort. Blame it on unnecessarily complicated systems that have a zillion options and templates for one single task. Or on vendors who are never around when you need them the most.

Fortunately, several EHR experts offer template customization services. Practice-specific EHR templates can instantly speed up workflow and cut short the time wasted on locating information.

Manage appointments better!

As everybody is busy complaining about how difficult it is to document medical information the upsides of using an EHR is forgotten. It allows physicians to cull out patient information like never before! Club patients who share a common denominator like patients who are covered by workers compensation, patients who come in for regular wellness checkups, etc. and meet them on a, scheduled day.

This will streamline your scheduling process and help you meet more patients? How does it increase your ROI? Well, if you can meet just two more patients per week, at an average of 150 dollars a patient, you can earn 1200 more dollars every month.

Work steadily towards the Meaningful Use incentive…

A medical practice can increase the ROI of its EHR by achieving Meaningful Use. Experts across the healthcare industry agree that achieving Meaningful Use is the ultimate ROI for medical practices. Work towards achieving MU and for tips click here.

And above all, encourage your staff members to throw in their two cents about increasing the productivity and profitability of your practice, post EHR implementation. The fact that you can think of new strategies to increase profitability, work collectively towards  a single goal and create more structured workflow processes is possibly the best return on investment you can get from your EHR.

Filed Under: EHR Tagged With: EHR, EHR Implementation, EHR ROI, Meaningful Use

EHR Usage and Good Medical Practice Congruence

February 4, 2014 by Ango Mark Leave a Comment

EHR Usage

The Charismatic Scenario:

Going paperless was a formality or fashion and pointless saddle earlier in the medical practices. But now, the picture has changed and the adoption of electronic health records (EHR) is becoming increasingly obligatory. Many small practices and even hospitals are in the right move towards EHR espousal. This is due to the federal coercion and improved understanding of EHR implementation benefits by the healthcare providers.

Patient Centered – Interconnected:

The electronic medical/health records are no more the property of an individual care provider and EHR is no more the physician-centered tool. The involvement of various providers in proffering the comprehensive patient care is compelling the providers to make EHR – the patient-centric tool.

The modern clinical workflow pattern in small practices and hospitals involves the healthcare data sharing across the practices. This sort of interconnection provides fast, easy and accurate medical information exchange through HIPAA-compliant and professionally secured conduit.

“Charts” & EHR:

The shift in healthcare delivery pattern from single practice to widespread care delivery across small clinics to large hospitals, both physicians-owned and hospital-owned gave rise to community charts and enterprise charts. These charts enable interconnected health data access by multiple care delivery settings within hospital departments and also between assorted care centers.

Enterprise EHR like Epic has its widespread utility across the hospitals and the practices affiliated with them. Kaiser EHR makes a single chart accessible everywhere.

Good Medical Practice – The Further Take:

Despite medical data storage, large Enterprise Charts (e.g. Kaiser) could be used to gain insights into disease trends, epidemiology studies, clinical care quality and good medical practice (GMP).

Missed-out health records of patients, maladroit diagnostic data and specialty consult notes, hidden operation notes, obscure insurance information – Won’t these displease your patient care?

American Medical Association (AMA) says “Good physicians care for patients” as the primary domain of competency.

For a perfect patient care, the clinical documentation is more than crucial. Is it right?

Thus, EHRs with no ‘note bloat’ would buttress the physicians to follow Good Medical Practice through adequate essential medical documents:

  1. Good clinical documentation
  2. Good knowledge on patient health
  3. Good patient care
  4. Good Reimbursement & Good Medical Practice.

“Next Generation”:

Even the best EHRs available in the healthcare market have not addressed certain vital features:

Rapid encounter documentation: Physicians busy with the encounters find less time to create electronic health records. The “next generation” EHRs must have in-built medical transcriber and the physicians could avert spending much time in creating documents.

Unified patient portal: A modern EHR must ease the patient’s ingress into the electronic health records through unified patient portal. It must support easy access of various documents, reports, messages and other communications by all interconnected provider settings.

Open API access:  EHRs must allow the vendors to access appropriate internal documents through application program interface so that the practices could accomplish the resource demands, clinical quality measures and disease trends.

Thus, current era EHRs need further “optimization” to satisfy the stakeholders of healthcare ecosystem.

Filed Under: EHR Tagged With: EHR, EHR Implementation, Medical Practice, Patient Portal

Medical Billing Tips for Optimal EHR Usage

October 21, 2013 by Ango Mark Leave a Comment

Renovate your EHR strategy

Doctors Fed-up by EHRs with Inefficient Billing Workflows :

Healthcare practitioners have implemented EHRs/EMRs to comply with federal stipulations. However, many of them are unable to make optimal utilization of these EHRs/EMRs. Hospitals and clinics fail to receive complete payments for their services rendered – due to sloppy billing processes. Such improper billing workflows pose many revenue collection problems for doctors. Overworked doctors find it difficult to cope up with the requirements of healthcare business. They do not have the time to ensure optimal revenue collection and adhere to changing federal/state regulations and stipulations of insurance companies. Rather, they would prefer focusing on patient care.

What is the Expert Opinion ?

EHRs/EMRs with inefficient billing workflows continue to cause dissatisfaction among physicians. Holly Knapp, President of Loveland-based Medical Billing Advocacy of the Rockies (MBAR), LLC, and member Medical Billing Advocates of America (MBAA) claims:

  • A. Patients do not know whether their bills are correct.
  • B. Clinics and hospitals are not sure whether the insurance company has correctly reimbursed medical claims.
  • C. Only 20% of prepared claims are correct.

Need for Professional Billing Experts :

Any EHR without the right billing option is like bread without butter and will not meet the revenue collection requirements of clinics and hospitals.This requires a team of experienced and knowledgeable professionals, who are well-versed with the intricacies of existing and changing codes and resulting billing processes across the US.

Increase the Efficiency Of Your Medical Practice :

There is an imperative need to enhance the functionality of the EHR by :

  • 1. Ensuring streamlined, accurate and thorough clinical documentation. This documentation covers all workflow stages in a hospital or clinic, right from the time the patient reports at the reception and passes different stages of diagnosis, treatment, and discharge, and finally collection of patient’s dues.
  • 2. Correct selection of codes and related modifiers based on clinical documents.
  • 3. Ascertain medical necessity of diagnosis and treatment from the point of view of insurance agencies.
  • 4. Check whether the patient is eligible and covered by the insurance for claiming reimbursements.
  • 5. Prepare the insurance reimbursement claims correctly based on the combinations of codes and modifiers.
  • 6. Prepare the claims in time and send to insurance payers.
  • 7. Check the progress of claims sent to insurance.
  • 8. Analyze rejected claims and resubmit corrected claims.
  • 9. Make tight follow up for every claim.
  • 10.Collect patient’s payment dues through aggressive follow-up.

You are free to contact MedicalBillingStar for any problems related to EHR/EMR or medical billing.

Here’s the presentation view on “12 tips to rebuild your EHR strategy”.

Filed Under: EHR, Medical Billing Tagged With: EHR, EHR Implementation, electronic health record, insurance claims processing, patients, Revenue Cycle Management Services

11 Ways To Ensure You Join The List Of Successful EHR Implementation Stories !

May 1, 2013 by Ango Mark Leave a Comment

Get Off to a Good start !

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To start on shaky ground can sour your relationship with an EHR forever. Being hasty can prove to be disastrous. Imagine working with an EHR that does nothing to improvise your clinical workflow. Or, being stuck with templates that take hours on end to load ? Being careful during the EHR implementation process will lead to a healthy and beneficial experience with your EHR.

Don’t get swamped by sales talk and sagely advice. Grab a piece of paper and jot down what your expectations are. And make a promise to yourself that you will not make a compromise no matter what.

Here goes with the presentation on ways to implement an EHR with successful stories !

11 ways to ensure you join the list of successful ehr implementation stories ! from ango mark

Filed Under: EHR, EMR Tagged With: EHR Implementation, EHR practice tips, EMR, emr implementation support, EMR practice tips, Healthcare, Physicians

Don’t Fumble Your Way Through EHR Implementation !

April 29, 2013 by Ango Mark Leave a Comment

EHR Implementation ; How To Avoid The Tripwires…

Choosing an EHR is tough. A zillion glossy brochures, well-meaning colleagues and pushy sales persons only make the decision harder. The, fact that almost everybody who owns an ehr hates it with a passion makes the most determined of physicians, back-foot.

According to recent reports physicians are reverting to paper records. And some have started looking out for another EHR. A survey by American EHR partners found that user satisfaction levels dropped from 39% in 2010 to 27% in 2012. How do you ensure your EHR implementation process doesn’t turn out to be a harrowing experience ?ehr-implementation

Know What You Want…

Most physicians rush in to ehr implementation without clear direction or expectation. Analyse your workflow and see how the inclusion of an electronic health record impacts your practice operations. Do not fall for the “you can tweak it” line. Manipulating your ehr can prove to be counter-productive.

Customizing your system is fine as long as you don’t miss out on the features and automated comfort your ehr offers.

What Does Your Front Office Team Think ?

Yes, the mousy girl who sits in the reception needs to know whether the appointment scheduling and insurance eligibility feature, makes the cut. Your coders will have to decide if the coding and scrubbing options are easy to work with.

The end users are many and you have to choose an EHR that makes everyone happy. It will increase productivity and morale.

The Person Who Matters The Most !

Your patients are the lifeline of your medical practice. Ask your EHR vendor whether they offer a patient portal. Check if it is patient friendly and secure. Enquire about the level of training and support offered. Caring for your patients is after all the best investment, ever.

Stay The Course !

Adopting an EHR is like parenting. It does get on the nerves and makes you lose sleep. But being a quitter is not going to help. Vow to yourself no matter how tough it is you will not revert to paper. Scribbling down details is easy but not the best way to work. During the implementation stage itself, promise to yourself, you will stick to your EHR.

Filed Under: 2013, EHR, EMR, Meaningful use Tagged With: EHR, EHR Implementation, EHR Practice Management, EMR, EMR Billing, Healthcare, Medical Billing, physicians EHR

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