{"id":1996,"date":"2023-01-18T10:52:06","date_gmt":"2023-01-18T10:52:06","guid":{"rendered":"https:\/\/www.medicalbillingstar.com\/blog\/?p=1996"},"modified":"2023-01-19T14:23:01","modified_gmt":"2023-01-19T14:23:01","slug":"why-do-independent-practices-fail-when-outsourcing-rcm-and-billing-to-ehr-companies","status":"publish","type":"post","link":"https:\/\/www.medicalbillingstar.com\/blog\/why-do-independent-practices-fail-when-outsourcing-rcm-and-billing-to-ehr-companies\/","title":{"rendered":"<strong>Why do independent practices fail when outsourcing RCM and billing to EHR companies?<\/strong>"},"content":{"rendered":"<h2><strong>Outsourcing RCM and medical billing to EHR companies is a bad choice for independent practice.<\/strong><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-2007\" src=\"https:\/\/www.medicalbillingstar.com\/blog\/wp-content\/uploads\/2023\/01\/Outsourcing-RCM-and-medical-billing.png\" alt=\"Outsourcing RCM and medical billing\" width=\"720\" height=\"350\" srcset=\"https:\/\/www.medicalbillingstar.com\/blog\/wp-content\/uploads\/2023\/01\/Outsourcing-RCM-and-medical-billing.png 720w, https:\/\/www.medicalbillingstar.com\/blog\/wp-content\/uploads\/2023\/01\/Outsourcing-RCM-and-medical-billing-300x146.png 300w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><br \/>\nIndependent practices are reliable sources when it comes to getting care immediately. PCP providers, ER rooms, and general medical practitioners, it is also common that other specialty providers like OBGYN, Podiatry, and mental health practitioners all have <a href=\"https:\/\/www.billingparadise.com\/independent-practices\/\">independent practices<\/a>. But these independent practices have the responsibility of <a href=\"https:\/\/medicalbillingstar.com\/Practise-Management-System-Healthcare.php\">managing the complete practice<\/a> with the collections they make. It is reasonable that they seek outsourcing options to cut costs and focus on core functions like patient care, improving patient access, and purchasing medical equipment to provide better patient engagement.<\/span><\/p>\n<h3 style=\"text-align: justify;\"><b>Why do independent practices choose EHR companies to outsource?<\/b><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">It is a well-known factor that there are plenty of <a href=\"https:\/\/www.medicalbillingstar.com\/services\/accounting.html\">RCM and billing services<\/a> outsourcing companies. But why do independent practices choose EHR companies to outsource? The reason is simple. EHR companies mostly make their revenue from subscription fees. The reason why they have also included billing and RCM services packages from 2% collections as their fee is that they get reimbursed for a service that they don&#8217;t have core expertise on and get paid for it too.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Typically EHR companies target independent practices for this same reason, they get more revenue from these independent practices than they get subscription fees from selling their EHR software to hospitals and health systems. independent are already caught up with their daily clinical and patient care operations they hardly have time to concentrate on the billing and revenue cycle processes.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2009 size-full\" src=\"https:\/\/www.medicalbillingstar.com\/blog\/wp-content\/uploads\/2023\/01\/Revealing-the-lousy-side-of-EHR-companys-medical-billing-and-RCM-services-outsourcing-for-independent-practices..png\" alt=\" EHR company's medical billing and RCM services \" width=\"720\" height=\"350\" srcset=\"https:\/\/www.medicalbillingstar.com\/blog\/wp-content\/uploads\/2023\/01\/Revealing-the-lousy-side-of-EHR-companys-medical-billing-and-RCM-services-outsourcing-for-independent-practices..png 720w, https:\/\/www.medicalbillingstar.com\/blog\/wp-content\/uploads\/2023\/01\/Revealing-the-lousy-side-of-EHR-companys-medical-billing-and-RCM-services-outsourcing-for-independent-practices.-300x146.png 300w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><br \/>\nWe have encountered many of our independent practice clients who have similar problem scenarios. They first buy EHR and when the EHR company salesperson states that they provide billing and RCM services at 2% of collections per month, these independent practice managers and doctors seem this to be a good deal and go for it. 6 months down the line they return back to a proper RCM and billing services company like BillingParadise and request to undertake their entire revenue cycle operations because of the following drawbacks when outsourcing RCM services to an EHR company:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">EHR companies only have technical and customer support for their products and hardly have experienced medical billers or coders.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Because the EHR companies do not have skilled billers or coders they <a href=\"https:\/\/www.medicalbillingstar.com\/blog\/hospitals-outsource-rcm-to-meet-value-based-payment-initiatives\/\">outsource to third-party<\/a> vendors that do not connect with the practice whatsoever in terms of improving the RCM operations.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Billers in EHR companies are only 1 or 2 years experienced newbies that do not understand the concepts of net collections, gross collections, profit margins, etc.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">EHR companies do not work on claim rejections or denials. They assume all claims that pass the clearinghouse are deemed reimbursable.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">They get reimbursed directly and pay the practice after deducting the 2% collections fees.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">90% of EHR companies&#8217; billing services are just data entry processes after that the RCM processes are incomplete.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">1 out of every 3 claims that EHR companies code results in an error as they only want to send out claims rather than focus on quality.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">EHR companies do not have a dedicated billing team specifically for your independent practice, they use whichever biller is available at the moment and use them as they have many independent practices that they handle at one go.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">EHR companies only have access to a few report templates and use them often, unlike direct RCM outsourcing partners they do not dive deep into the practice&#8217;s complete RCM processes and performance.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">They do not conduct daily, weekly or monthly reporting sessions to provide insights into the collections and financial growth of the practice.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\">\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Identifying a correct RCM services partner for an independent practice that provides a dedicated RCM manager, billing supervisor, and certified billing, and <a href=\"https:\/\/medicalbillingstar.com\/medical-coding-company-in-california.php\">coding experts<\/a> is the correct path to a well-performing independent practice. We advise independent practice managers and providers to first get a consult from <\/span><span style=\"font-weight: 400;\"><b>BillingParadise&#8217;s RCM team and understand the revenue leakages and correct financial performance before continuing the EHR company&#8217;s <a href=\"https:\/\/www.billingparadise.com\/revenue-cycle-management\/\">RCM services<\/a> as data and numbers do not lie and can provide deeper insights on how to grow your independent practice.<\/b><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\"><b><a href=\"https:\/\/www.medicalbillingstar.com\/medical-billing\/\">Talk to our RCM team<\/a> through a virtual meeting or set up an onsite appointment where our experts can come visit your practice and provide analytical data in person.<\/b><\/span><\/p>\n<!-- Begin Yuzo --><div class='yuzo_related_post style-1'  data-version='5.12.75'><!-- without result --><div class='yuzo_clearfixed yuzo__title yuzo__title'><h3>Related Post<\/h3><\/div>\n\t\t\t\t\t\t  <div class=\"relatedthumb \" style=\"width:125px;float:left;overflow:hidden;\">  \n\t\t\t\t\t\t\t  \n\t\t\t\t\t\t\t  <a  href=\"https:\/\/www.medicalbillingstar.com\/blog\/are-doctors-the-casualty-of-recent-healthcare-reforms\/\"  >\n\t\t\t\t\t\t\t\t\t  <div class=\"yuzo-img-wrap \" style=\"width: 125px;height:90px;\">\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"yuzo-img\" style=\"background:url('https:\/\/www.medicalbillingstar.com\/blog\/wp-content\/uploads\/2012\/12\/Doctors-Stress-150x150.png') 50% 50% no-repeat;width: 125px;height:90px;margin-bottom: 5px;background-size: cover; 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Independent practices are reliable sources when it comes to getting care immediately. PCP providers, ER rooms, and general medical practitioners, it is also common that other specialty providers like OBGYN, Podiatry, and mental health practitioners all have independent practices. But [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[1],"tags":[],"class_list":{"0":"post-1996","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-general","7":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Why do independent practices fail when outsourcing RCM and billing to EHR companies?<\/title>\n<meta name=\"description\" content=\"Independent practices are reliable sources when it comes to getting care immediately. 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