{"id":1024,"date":"2014-02-19T12:42:54","date_gmt":"2014-02-19T12:42:54","guid":{"rendered":"http:\/\/www.medicalbillingstar.com\/blog\/?p=1024"},"modified":"2017-02-13T10:44:12","modified_gmt":"2017-02-13T10:44:12","slug":"5-common-patient-collection-flaws-to-avoid","status":"publish","type":"post","link":"https:\/\/www.medicalbillingstar.com\/blog\/5-common-patient-collection-flaws-to-avoid\/","title":{"rendered":"5 Common Patient Collection Flaws to Avoid"},"content":{"rendered":"<h2 style=\"text-align: justify;\"><a href=\"https:\/\/www.medicalbillingstar.com\/blog\/wp-content\/uploads\/2014\/02\/Patient-Payment-Collection.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1025\" src=\"https:\/\/www.medicalbillingstar.com\/blog\/wp-content\/uploads\/2014\/02\/Patient-Payment-Collection.png\" alt=\"Stay Away from Patient Payment Collection Gaffes\" width=\"728\" height=\"388\" srcset=\"https:\/\/www.medicalbillingstar.com\/blog\/wp-content\/uploads\/2014\/02\/Patient-Payment-Collection.png 728w, https:\/\/www.medicalbillingstar.com\/blog\/wp-content\/uploads\/2014\/02\/Patient-Payment-Collection-300x159.png 300w\" sizes=\"auto, (max-width: 728px) 100vw, 728px\" \/><\/a><\/h2>\n<h2 style=\"text-align: justify;\"><span style=\"color: #ff6600;\"><b>Is Your Collection Rate Unhealthy?<\/b><\/span><\/h2>\n<p style=\"text-align: justify;\">Many clinical and non-clinical departments of the medical practices overlook the payment collection from the scratch and most of the times you may combat for the collectibles at the eleventh hour. If it is so, you have some useful stuff here, to hone your collection strategies.<\/p>\n<h2><span style=\"color: #ff6600;\"><b>Small mistakes cost you more\u2026<\/b><\/span><\/h2>\n<p style=\"text-align: justify;\">Collecting your hard earned money shouldn\u2019t an end term activity. The collections of physicians, pathology or radiology labs, pharmacies, if unattended on-the-dot, your Accounts Receivable (ARs) would become unmanageable leading to piled-up bad-debts. Thus, point of service (POS) payment is very crucial for a robust healthcare business.<\/p>\n<p style=\"text-align: justify;\">Notably, most <a href=\"https:\/\/www.medicalbillingstar.com\/blog\/the-ama-suggests-that-physicians-should-focus-on-billing-are-you\/\">physicians<\/a> want to stay away from the financial dealings and deem that time involved in the finance management could be utilized for patient care and updating the clinical knowledge. But finally, you may land up in big troubles like unmet payroll, unrewarded hard work, dwindled profits or increased bad-debts.<\/p>\n<h2 style=\"text-align: justify;\"><span style=\"color: #ff6600;\"><b>Take care of your funds with these collection tips:<\/b><\/span><\/h2>\n<p style=\"text-align: justify;\"><b>#1 &#8211; Ignorance of co-pays<\/b><\/p>\n<p style=\"text-align: justify;\">Physicians need to be more attentive and understand that co-pay collection from the patient must be a demand instead of being a patient\u2019s choice. As per the insurance payer contract, the doctor must collect the co-pay from the patient in each visit.<\/p>\n<p style=\"text-align: justify;\">\u00a0<b>#2 &#8211; Bill Generation for Co-pays<\/b><\/p>\n<p style=\"text-align: justify;\">Another common co-pay collection mistake is that you may bill the patient\u2019s co-pay which once more goes against the payer contract policy. Missing the POS collection calls for unnecessary addition of the administrative cost in bill generation, follow-up and collection.<\/p>\n<p style=\"text-align: justify;\">\u00a0<b>#3 &#8211; Information Deficiency<\/b><\/p>\n<p style=\"text-align: justify;\">It is the highly frequent yet imperative issue due to the negligence of the front-end staffs. Important patient\u2019s information like date of birth, insurance carrier and policy details, scanned copy of insurance cards, exact billing address, contact number and many demographic data, if left out at the patient check-in, eligibility issues may arise and <a title=\"Physicians reimbursement\" href=\"https:\/\/www.medicalbillingstar.com\/blog\/increased-reimbursement-for-primary-care-physicians-a-closer-look\/\">hamper your reimbursements<\/a>.<\/p>\n<p style=\"text-align: justify;\">\u00a0<b>#4 &#8211; Lack of Payment Pattern Discussion<\/b><\/p>\n<p style=\"text-align: justify;\">Mailing the bills directly to the patient and upon patient\u2019s rejection seeking the help of the collection agency may help you, of sure. But, conversing with the patient up on encounter, to make payment arrangement is a much better option to collect your dues.<\/p>\n<p style=\"text-align: justify;\">\u00a0<b>#5 &#8211; Missing Further Step<\/b><\/p>\n<p style=\"text-align: justify;\">When your collection methods are not working out, you need to proceed further either through collection agency or legal proceedings. Of note, this is the point at which doctor-patient relationship may get broken. If the aforesaid 4 steps are followed impeccably, you won\u2019t find any lapse in the serene patient care.<\/p>\n<!-- Begin Yuzo --><div class='yuzo_related_post style-1'  data-version='5.12.75'><!-- without result --><div class='yuzo_clearfixed yuzo__title yuzo__title'><h3>Related Post<\/h3><\/div>\n\t\t\t\t\t\t  <div class=\"relatedthumb \" style=\"width:125px;float:left;overflow:hidden;\">  \n\t\t\t\t\t\t\t  \n\t\t\t\t\t\t\t  <a  href=\"https:\/\/www.medicalbillingstar.com\/blog\/infographics-wriggling-out-of-problematic-emergency-medicine-coding-nightmares\/\"  >\n\t\t\t\t\t\t\t\t\t  <div class=\"yuzo-img-wrap \" style=\"width: 125px;height:90px;\">\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"yuzo-img\" style=\"background:url('https:\/\/www.medicalbillingstar.com\/blog\/wp-content\/uploads\/2013\/08\/infographic-21-150x150.png') 50% 50% no-repeat;width: 125px;height:90px;margin-bottom: 5px;background-size: cover; \"><\/div>\n\t\t\t\t\t\t\t\t\t  <\/div>\n\t\t\t\t\t\t\t\t\t  \n\t\t\t\t\t\t\t\t   <span class=\"yuzo__text--title\" style=\"font-size:13px;\">Infographics: Wriggling Out Of Problematic Emergen...<\/span>\n\t\t\t\t\t\t\t  \n\t\t\t\t\t\t\t  \n\t\t\t\t\t\t\t  <\/a>\n\n\t\t\t\t\t\t  <\/div>\n\t\t\t\t\t\t  <div class=\"relatedthumb \" style=\"width:125px;float:left;overflow:hidden;\">  \n\t\t\t\t\t\t\t  \n\t\t\t\t\t\t\t  <a  href=\"https:\/\/www.medicalbillingstar.com\/blog\/28-million-dollar-fineprevent-your-practice-from-being-booked-under-the-false-claims-act\/\"  >\n\t\t\t\t\t\t\t\t\t  <div class=\"yuzo-img-wrap \" style=\"width: 125px;height:90px;\">\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"yuzo-img\" style=\"background:url('https:\/\/www.medicalbillingstar.com\/blog\/wp-content\/uploads\/2013\/03\/false-claims-act-150x150.png') 50% 50% no-repeat;width: 125px;height:90px;margin-bottom: 5px;background-size: cover; 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Many clinical and non-clinical departments of the medical practices overlook the payment collection from the scratch and most of the times you may combat for the collectibles at the eleventh hour. If it is so, you have some useful stuff here, to hone your collection strategies. Small mistakes cost you [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":1025,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[1],"tags":[104,300,299,301],"class_list":{"0":"post-1024","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-general","8":"tag-medical-practices","9":"tag-patient-collection","10":"tag-payment-collection","11":"tag-point-of-service-payment","12":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>5 Common Patient Collections Flaws to Avoid<\/title>\n<meta name=\"description\" content=\"Is Your Patient Collections Rate Unhealthy? 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Many clinical and non-clinical departments of the medical practices overlook the payment collection from the s\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.medicalbillingstar.com\/blog\/5-common-patient-collection-flaws-to-avoid\/\" \/>\n<meta property=\"og:site_name\" content=\"Medical Billing Services | Medical Billing Company Checklist\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/ango.mark\" \/>\n<meta property=\"article:published_time\" content=\"2014-02-19T12:42:54+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2017-02-13T10:44:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.medicalbillingstar.com\/blog\/wp-content\/uploads\/2014\/02\/Patient-Payment-Collection.png\" \/>\n\t<meta property=\"og:image:width\" content=\"728\" \/>\n\t<meta property=\"og:image:height\" content=\"388\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Ango Mark\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Ango Mark\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.medicalbillingstar.com\/blog\/5-common-patient-collection-flaws-to-avoid\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.medicalbillingstar.com\/blog\/5-common-patient-collection-flaws-to-avoid\/\"},\"author\":{\"name\":\"Ango Mark\",\"@id\":\"https:\/\/www.medicalbillingstar.com\/blog\/#\/schema\/person\/71b8d731d6012a53ac965dd64ecc0793\"},\"headline\":\"5 Common Patient Collection Flaws to Avoid\",\"datePublished\":\"2014-02-19T12:42:54+00:00\",\"dateModified\":\"2017-02-13T10:44:12+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.medicalbillingstar.com\/blog\/5-common-patient-collection-flaws-to-avoid\/\"},\"wordCount\":430,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.medicalbillingstar.com\/blog\/5-common-patient-collection-flaws-to-avoid\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.medicalbillingstar.com\/blog\/wp-content\/uploads\/2014\/02\/Patient-Payment-Collection.png\",\"keywords\":[\"Medical Practices\",\"patient collection\",\"payment collection\",\"point of service payment\"],\"articleSection\":[\"General\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.medicalbillingstar.com\/blog\/5-common-patient-collection-flaws-to-avoid\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.medicalbillingstar.com\/blog\/5-common-patient-collection-flaws-to-avoid\/\",\"url\":\"https:\/\/www.medicalbillingstar.com\/blog\/5-common-patient-collection-flaws-to-avoid\/\",\"name\":\"5 Common Patient Collections Flaws to Avoid\",\"isPartOf\":{\"@id\":\"https:\/\/www.medicalbillingstar.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.medicalbillingstar.com\/blog\/5-common-patient-collection-flaws-to-avoid\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.medicalbillingstar.com\/blog\/5-common-patient-collection-flaws-to-avoid\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.medicalbillingstar.com\/blog\/wp-content\/uploads\/2014\/02\/Patient-Payment-Collection.png\",\"datePublished\":\"2014-02-19T12:42:54+00:00\",\"dateModified\":\"2017-02-13T10:44:12+00:00\",\"author\":{\"@id\":\"https:\/\/www.medicalbillingstar.com\/blog\/#\/schema\/person\/71b8d731d6012a53ac965dd64ecc0793\"},\"description\":\"Is Your Patient Collections Rate Unhealthy? 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